Returns / Exchanges / Refunds

Cyprus

Return are acceptable for exchange for any reason within 14 days from the date of receiving the products.

Products must be unused, in their original condition, original packaging and with the labels intact. Merchandise not being in its original condition may not qualify for exchange.

Please follow below steps:

  1. Simply contact us via email with your returns request, please enter the order number of your purchase and specify which items you would like to return. Moreover please specify the new product you wish to exchange.
  2. You will then be asked to return the items to your closest Acs courier store location to be deivered back to us. Please keep the receipt of the return.
  3. Once we have received, inspected and approved the returning products we will send to you the new product via Acs courier and you will be notify by SMS.

Charges of returns are customer responsibilities.

 

Greece

Return are acceptable for exchange for any reason within 14 days from the date of receiving the products.

Products must be unused, in their original condition, original packaging and with the labels intact. Merchandise not being in its original condition may not qualify for exchange.

Please follow below steps:

  1. Simply contact us via email with your returns request, please enter the order number of your purchase and specify which items you would like to return. Moreover please specify the new product you wish to exchange.
  2. You will then be asked to return the items to your closest Acs courier store location to be deivered back to us. Please keep the receipt of the return.
  3. Once we have received, inspected and approved the returning products we will send to you the new product via Acs courier and you will be notify by SMS.

Charges of returns are customer responsibilities.